Student Advice and Fair Information Policy

This policy sets the standard for how JSE Academic Ltd describes courses, campuses, fees, entry routes and outcomes to prospective UK home students. It exists so that students can make an informed decision and so that our work complies with consumer protection law and partner requirements.

All founders, staff and anyone speaking to students on behalf of JSE — including conversations on the telephone, WhatsApp, email, our website, social media and in person.

JSE provides information, screening and referral support for UK home students considering higher-education routes, including foundation-year and undergraduate pathways with partner providers. Where we have an introducer or referral arrangement with a provider, we refer suitable home-fee students for that provider’s admissions team to assess and convert. We do not charge students a fee for that referral.

We will:

• Use only current course, campus, timetable, fee and entry information supplied or approved by the relevant provider.
• State clearly that teaching takes place at the provider’s centres under validated university arrangements.
• Explain work-experience and Level 3 / UCAS-point routes accurately and without overstating eligibility.
• Update a student promptly if we become aware that published information has changed, and direct them to the provider’s official materials.

• We will not guarantee an offer, a place, enrolment, Student Finance approval, or academic results.
• We will not describe a partner centre as the university’s main campus if that is not the case.
• We will not invent entry requirements, fee figures or start dates.
• We will not use a university or provider logo except where that partner has authorised the artwork.
• We will not present JSE as an overseas visa or immigration agency, and we will only refer students in line with the scope of each signed partner arrangement.

Before referring a candidate we take reasonable steps to confirm basic eligibility and genuine intent (for example age, home-fee status, relevant Level 3 or work-experience route, and that the student understands the programme they are considering). We refer only those candidates who appear suitable for the provider to assess.

We do not accept payment from students for a referral made under a partner introducer arrangement. If a conflict of interest arises with another provider or employer, it must be declared internally and handled so that the student is not misled.

JSE does not currently operate a separate formal internal training academy. Client-facing work follows this policy, approved provider information, and the partner’s product training once we are appointed. No one should brief a student on a programme they have not been trained or briefed on.

This policy will be reviewed at least annually and whenever a partner’s product or consumer-law guidance changes.

This policy is issued by JSE Academic Ltd and may be updated from time to time. The current version is the version held by the Company and supplied to partners on request.