Terms and Conditions

These terms explain how JSE Academic Ltd (“JSE”, “we”, “us”) works with you when you use our service and our student portal. JSE Academic Ltd is a private limited company registered in England and Wales (company number 17115832). Our registered office is 81 Tetley Road, Birmingham B11 3BX. You can contact us at info@jseacademic.co.uk.

By creating a student portal account, or signing in to it, you agree to these terms and confirm you have read our Privacy Policy. If you do not agree, please do not use the portal and contact us instead.

We help students apply to courses at our university partners. This includes checking whether a course may suit you, helping you complete your application, collecting your details and documents, preparing your application and sending it to the university partner you choose. We may also help you book a consultation and a campus interview.

We do not make admission decisions. Each university partner decides independently whether to offer you a place, and we cannot promise an offer, a place, a particular start date or student finance.

To prepare your application we will collect and use:

• Your contact details, date of birth, address and fee or residency status.
• Your course choice, education and work history.
• Documents you upload, such as ID, proof of address, share code, CV, certificates, personal statement, referee details and proof of employment.

You agree that we may share this information with the university partner you choose, so they can consider your application. We only share what is needed for that purpose. Full details of how we handle personal data, how long we keep it and your rights are in our Privacy Policy.

• Give us information that is true, complete and up to date, and tell us if anything changes.
• Only upload documents that are genuine and belong to you.
• Keep access to your email account secure, as we send sign-in codes there.
• Attend consultations and interviews you book, or cancel them in good time.

Giving false or misleading information can lead to your application being withdrawn by us or by the university partner.

Our help with your application is free for students. We are paid by our university partners. University tuition fees, and any student finance you apply for, are a matter between you, the university and the funding body.

We will contact you by email, phone or message about your enquiry and application. Marketing messages, such as news about other courses or events, are only sent if you separately opt in, and you can opt out at any time by contacting us.

We try to keep the portal available and secure, but we cannot guarantee it will always be available or free of errors. We may suspend access to protect your account or our systems, or update the portal from time to time.

We will provide our service with reasonable care and skill. We are not responsible for decisions made by university partners, student finance providers or other third parties. Nothing in these terms limits any rights you have by law, including under consumer law, or our liability where it cannot legally be limited.

You can stop using our service at any time by contacting us. We may stop working with you if you breach these terms, for example by providing false documents.

If you are unhappy with our service, please tell us at info@jseacademic.co.uk. Our Complaints policy explains how we handle complaints.

We may update these terms. The version and date are shown at the top of this page, and we will ask you to accept a new version when you next sign in. These terms are governed by the law of England and Wales.